Your practical checklist
- 01
Before calling
Photograph the prescription clearly and note the patient’s full name, age, phone number and preferred day.
- 02
On the confirmation call
Read the exact test name and ask about preparation, arrival time, prescription, price, payment and report delivery.
- 03
What to pack
Bring the original prescription, relevant prior reports or images, identification if requested, medicine list and a charged phone.
- 04
At registration
Check the spelling of the patient name, age and requested test before paying or giving a specimen.
- 05
Before the examination
Tell staff about allergies, pregnancy possibility or any safety concern relevant to the requested examination.
- 06
After the examination
Keep the receipt or collection slip and confirm when, where and by whom the report can be collected.
- 07
Clinical follow-up
Arrange for the treating clinician to interpret the result. Do not diagnose or change medicine from a number on the report alone.